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Operator listings FAQ

List with ATDW to get your business in front of thousands of holidaymakers.

Enquiries can be directed in the first instance to:

Visit Sunshine Coast
Destination Support Officer
T:  5458 8819

Where is my listing?

Your listing should appear on the Visit Sunshine Coast (VSC) when you became a member or renewed your membership. Please try searching the site and if you cannot find your listing please contact VSC as per details above and let us know which categories (up to four) and which locations (up to four) for your business. 

I can see my listing on ATDW but it’s not on the Visit Sunshine Coast website?

Please contact VSC as per details above for further investigation.

My listing is appearing in the wrong category.

Please contact to update your listing in your preferred or correct category.

If I search for my listing I can’t find it? Why?

If you cannot find your listing please contact

Why are my images pixelated?

It may be a result of not loading your images to the new required sizing with ATDW.  We recommend these are updated.

ATDW size requirements
2048 x 1536 pixels and no larger than 10MB
Landscape only
No logos or text can be in the image
File types jpeg or png
Please ensure that the subject of your email is centred in the photo.
Please ensure that there is enough space around your subject for the image to render properly on mobile and desktop. Close cropping is not advised. 

Why should I be registered with ATDW 

The ATDW is Australia’s national tourism database and distribution platform which represents over 40,000 small and medium sized tourism products and destinations. By listing a product once in the ATDW database, Tourism Operators benefit from being listed on their State or Territory Tourism Organisation’s (STO) consumer website (, the website and through ATDW’s extensive network of tourism distributors.

I’ve updated my images and/or information in ATDW but I can’t see the changes on your website?

Depending upon the time of day you updated your details/images on ATDW there may be an overnight wait for this to appear on the VSC website.

I'm not a member of ATDW, how do I get listed on your site if I'm a member? 

Please contact

I'm having problems registering with ATDW, what do I do? 

Call: 1800 629 749.

More information

Keep an eye out for VSC newsletters and communications about further updates.


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