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Training and workshops


With a large tourism industry and the predominance of small enterprises on the Sunshine Coast, Visit Sunshine Coast (VSC) understands the need to assist the industry in the development of their individual business.

Industry forecasts indicate by the year 2030 tourism will be the largest global industry, further supporting the need for education and training and to proactively meet the diverse demands of this growth into the future.

VSC offers training workshops and programs, often in conjunction with bodies such as Tourism and Events Queensland (TEQ) and Queensland Tourism Industry COuncil (QTIC). The programs are designed to assist operators in acquiring the skills and knowledge required for businesses to prosper. The workshops are heavily subsidised by VSC and are open for non-members as well.

Industry events and workshops are a benefit of VSC membership allowing our members to gain valuable insights from Visit Sunshine Coast staff, special guest speakers and industry experts.

 

International Ready

KITE "Know - How for Inbound Tourism Excellence" - held

THIS WORKSHOP WILL PROVIDE BUSINESSES WITH PRACTICAL KNOWLEDGE ON UNDERSTANDING THE INTERNATIONAL MARKETPLACE, HOW TO ENSURE YOUR BUSINESS IS READY FOR INTERNATIONAL VISITORS, AND HOW TO ENGAGE WITH OVERSEAS REPRESENTATIVES SO THEY CAN HEP PROMOTE YOUR PRODUCT OR SERVICE.

  • Overview of the international market, travel distributin system, types of travellers, packaging and commissions
  • Understand what is required to market to inbound tourism trade and cultural requirements for consumers
  • Receive a Tourism Export Toolkit (TExT) Guide Book to help you continue to work through your export plan back in your business

 

KITE "Understanding Asia" Workshop - held

PROVIDE THE KNOW-HOW TO ENTER OR EXPAND INTO ASIAN MARKETS

  • Review your existing product offering with the lens of an Asian traveller
  • Be able to make more fully informed decisions on your commercial direction within the Asian inbound markets
  • Increase your knowledge of the tourism distribution network in these markets
  • Understand the cultural considerations per market

 

2018 Queensland Tourism Awards

Sunshine Coast Workshop - held

The Queensland Tourism Industry Council (QTIC) is providing a specialised entrant support program for entrants of the 2018 Queensland Tourism Awards (QTA) which will be delivered across Queensland between March – June 2018.

The QTA Workshops were introduced in 2017 with much success, resulting in 15 Golds, 13 Silver and 8 Bronze won from those who attended a masterclass across the regions. QTIC encourage all nominees to join us again as we look to dive deeper into the submission process from presenting a full day workshop on how to write an award winning submission.

QTIC has partnered with Visit Sunshine Coast to host a free Award Submission Workshop, facilitated by Matt Smithg (The Tourism Smith) who has extensive award-writing experience and is a former QTA judge.

Topics:

  • key processes
  • hints and tips on writing an award winning submission
  • provide an opportunity to discuss questions regarding the online submission process

 

Digital Sunshine Coast

Online Booking Capability and Seamless Conversation - held

Creating and Developing Digital Content  - held

Integrating and Managing Social Media  - held

 

Packaging & Bundling

'Perfectly Packaging' - The Competitive Advantage of Bundling - held

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If you would like more information about any of the workshops we are delivering please contact Andrew Fairbairn on andrew.fairbairn@visitsunshinecoast.com

 

Training and education

Many schools offer tourism and hospitality training and education on the Sunshine Coast. Some of these courses can be found at the following institutions:

University of the Sunshine Coast

Sunshine Coast TAFE

Regional schools

General resources

The links below provide relevant resources and up to date information that can be used to assist tourism businesses.

For further information contact

Andrew Fairbairn
Email: andrew.fairbairn@visitsunshinecoast.com

Phone: 61 (0) 7 5458 8800


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