14 days’ notice must be given for cancellations in Low Season – a booking fee of $100 is charged on all cancellations.
Cancellation within 14 days of arrival will be charged 1 nights’ accommodation.
28 days’ notice must be given for cancellations in Peak & Shoulder Seasons – a booking fee of $100 is charged on all cancellations.
Cancellation within 28 days will be charged 100% of the booking.
Note: Bookings transferred to an alternate date can only be transferred once within a 6 month period from the date of booking. The rate may increase due to peak seasons and is subject to availability.
Bookings that have been transferred to an alternate date and then cancelled are non-refundable.
All refunds are paid by our Trust Account at month end.
If you do not show up for your booking or terminate your booking early after you have checked
in you will be charged 100% of the booking less any amount which you have already paid.
Low Season - all dates outside Peak & Shoulder Seasons
Peak Season - 21/12/14 - 27/1/14 & 5/4/14 - 21/1/14
Shoulder Season - 09/01/2013 - 30/01/2013 & Noosa Tri 30/10/2013 - 04/11/2013